Customer Reviews

When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.

Well when you buy a vehicle from River City Ford, you don’t just get a vehicle. You get a dealership who respects you and your purchase. Yes they sell cars & trucks but they where not trying to sell me more then I needed. The sales team worked together to find the right vehicle for me. Now I’m a happy XLT Sport F150 owner. Love my truck!

Gregg Bartlett

2 weeks ago

With the recent staff changes, dealership has significantly improved. When I bought my vehicle, it was because of the professionalism of Corey Burns. Dealing with Ruth-Anne and Brett in the service department has always been a great experience. Mechanics will take the time to fix vehicle problems that they notice and not just what’s on the work order. I would have no problems buying another vehicle at this dealership.

Marty L

a month ago

River City Ford went above and beyond, making the purchase of our new 2020 Explorer ST a smooth transition. Tyler Lemire in the sales department was very knowledgeable, friendly, and had an amazing personality. I would say he is the best in the business, I have bought a lot of new cars and have visited many dealerships, he is hands down the most professional young man that we have ever dealt with. I purchased paint protection and other accessories, while waiting for this to be done, I was lucky enough to take home a beautiful new 5.0 mustang until it was finished. When it finally came to picking up our ST and we saw the detailing they did, I was blown away, not one swirl or streak in the paint, it is like glass. I have never seen black paint look so good and this is my third black vehicle!! I cannot say enough about how happy my wife and I are with our experience at River City. I would highly recommend this dealership, of course Tyler in sales to all our friends and family. Thanks for the great service!

Jason Perfumo

a month ago

I am impressed with the whole situation. We were camping out of town and my transmission light went on. Panicked as the truck wen into limp mode I was able to get to safe location to call Ford road side service. They informed me that it would go to steel town ford. I quickly called them and they told me their transmission guy was on holidays and wouldn’t be able to look at it until next week. Stressing out now cause we had to be out of our campsite the next day. I called back to Ford and Angela was my angel. She heard the worry in my voice and was able to arrange a tow back to Rivercity Ford within the hour. Danny At Rivercity was great help and was very patience with me calling every 2 hours to see how my vehicle was doing cause I needed to my 35ft trailer out of the campsite. He had it ready for pickup at the end of the day and forwarded me the paperwork by email. We hooked up trailer in time and one our way to our next camping spot. Thank you to everyone for ensuring our summer was not interrupted.

Kim Padua

a month ago

Came here for a quick lane transmission service. Price was really competitive as i was quoted 100 bucks cheaper than another Ford dealer. Staff was friendly and professional. Job was done quick as well. Overall I am very satisfied.

Bruce Q

3 months ago

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